Autosys Email Notifications fail and unable to configure email templates
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Autosys Email Notifications fail and unable to configure email templates

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Article ID: 248175

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Updated On:

Products

Autosys Workload Automation

Issue/Introduction

During migration from AutoSys R11.3.6 to R12 notice email notification unconditionally is not available.
2 production server is involved
During migration, it has been noticed email notification is not sent 

Email Notifications fail and unable to configure email templates

Environment

Release : 12.0

Component : CA Workload Automation AE (AutoSys)

Cause

From Log:

   CAUAJM_I_20216 Email notification pending for job <testjob>. [08/13/2022 16:35:01]      CAUAJM_E_20214 Email notification failed for job <testjob>. Detail information <Weird server reply>.

Resolution

Check with System Administrators, If SMTP server is rejecting the incoming request sent by autosys

In this case, It is resolved once SMTP configured to allow the requests coming from autosys server.

Additional Information

notification_template -- Specify the Template for the Email Notification