Unable to login into TDM Portal and Datamaker. After providing the credentials(default), the application hangs and doesn't respond.
Could see below error in TDMWeb log
2022-08-17 12:38:49.819 UTC [INFO ] [https-openssl-nio-8443-exec-2] --- [U:][M:][P:] c.c.t.s.s.SecurityUserService: External authentication not allowed for user Administrator
2022-08-17 12:41:20.217 UTC [INFO ] [https-openssl-nio-8443-exec-10] --- [U:][M:][P:] c.c.t.s.s.SecurityUserService: External authentication not allowed for user integrator
and below error in TDMMaskingService log:
2022-08-17 12:40:50.177 UTC [INFO ] [SimpleAsyncTaskExecutor-1] --- [U:][M:][P:] c.c.t.s.i.c.SecurityClientImpl: I/O error while sending login request to 'https://TDMPortalServer:8443/TestDataManager/user/login'
2022-08-17 12:40:50.177 UTC [ERROR] [SimpleAsyncTaskExecutor-1] --- [U:][M:][P:] c.c.t.e.EventRegistrationClient: EventRegistrationClient: exception during subscription request : Login failed due to I/O error
Release : 4.9.1
Component : TDM Web Portal
TDM repository is running on MS SQL SQLAG (Cluster). There was Azure Load Balancer sync issue between the Nodes.
Rebooted both of the DB nodes to resolve the issue.