Unable to copy or duplicate a Symantec VIP Access desktop or mobile credential ID to a different device
Symantec VIP Access credential IDs are device-specific. For your protection from potential fraud, a VIP credential ID cannot be copied or moved to a different device or restored if the VIP Access app is reinstalled.
A new credential ID is generated when:
The VIP security code used to access your company VPN or other resources must be generated by your assigned VIP Credential ID. To change or update your assigned VIP Credential ID, contact your organization's VIP helpdesk or administrator for assistance.