nas alarms stalled yesterday morning, no new ones showing up
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nas alarms stalled yesterday morning, no new ones showing up

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Article ID: 248095

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

We aren't getting any new alarms displaying. Last one was at 8/15/22 ~6:30am. Not sure what to check to get it started again. 

Environment

Component: nas 9.34

Resolution

nas.cfg corrupted and only contained 1 line.

Last alarm received was August 15th at ~6:21.

Restored nas.cfg from yesterday which contained the correct/complete cfg.

Upgraded to nas_9.34_HF1.zip

Alarm messages flowing/restored.