Roadmap Grid - some attributes blank after Syncing
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Roadmap Grid - some attributes blank after Syncing

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Article ID: 248057

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

After Roadmap Sync - users do not see my update, or you don't see the updated data after you sync unless you switch the scenario to the same you've synced

Environment

Release :Any

Resolution

This is by design

  • The Roadmap - Sync Linked Items will only sync the attributes in the current scenario
  • Since Scenarios are considered copies, it is not touched unless someone takes action to do it
  • If you have multiple scenarios and need to update them with a new custom field, you have to run Roadmap Sync Linked Items on each scenario