Mail Security for Microsoft Exchange (SMSMSE) console shows old virus and definitions date.
Below event can be seen in event viewer
7/27/2022 4:45:06 AM Application Warning Symantec Mail Security for Microsoft Exchange "Server FQDN" 404 "Virus definitions are 561 days old. To remain protected ensure that Liveupdate is working properly.
For more information, visit https://entced.symantec.com/entt?product=SMSMSE&build=symantec_ent&version=7.10.0.17&language=english&module=event_logging&error=404 ."
The lux.log shows that the LiveUpdate session was successful and latest virus definitions have been downloaded and installed.
SMSMSE 7.10
C:\Program Files\Symantec\SMSMSE\7.10\Server\definitions\Master\Stargate\bin_back folder was not deleted during SMSMSE upgrade and prevents the Console from updating the definition date.
Please follow the below steps to resolve the issue :