New ReportCenter region cannot view reports - generating reports in wrong location

Products

• NetMaster Network Management for TCP/IP

Issue/Introduction

A new 12.2 ReportCenter environment was created, copied from an existing region.

Trying to run reports results in errors.  Reports are generated, but cannot be viewed.

For  EE Overview report, Run Report On demand  shows the request has been submitted.
The Link to Report field shows the report is complete

Looking at the content in USS shows the report and all components are there
# pwd
/usr/NetMaster/NMC2/CA/nm/reporter/usr/output/EeOverview/CAM00019183_2022061511324
# ls-l
total 400
-rw-r--r--   1 BPXROOT  OMVSGRP     2360 JUN 15 11:31 Section1subsection1.png
-rw-r--r--   1 BPXROOT  OMVSGRP     3172 JUN 15 11:31 Section1subsection2.png
-rw-r--r--   1 BPXROOT  OMVSGRP     2933 JUN 15 11:31 Section1subsection3.png
-rw-r--r--   1 BPXROOT  OMVSGRP     2428 JUN 15 11:31 Section2subsection1.png
-rw-r--r--   1 BPXROOT  OMVSGRP     3309 JUN 15 11:31 Section2subsection3.png
-rw-r--r--   1 BPXROOT  OMVSGRP     2065 JUN 15 11:31 Section3subsection1.png
-rw-r--r--   1 BPXROOT  OMVSGRP     2163 JUN 15 11:31 Section4subsection1.png
-rw-r--r--   1 BPXROOT  OMVSGRP     2246 JUN 15 11:31 Section4subsection3.png
-rw-r--r--   1 BPXROOT  OMVSGRP     2379 JUN 15 11:31 Section4subsection5.png
-rw-r--r--   1 BPXROOT  OMVSGRP     3013 JUN 15 11:32 Section5subsection1.png
-rw-r--r--   1 BPXROOT  OMVSGRP   102956 JUN 15 11:32 report.html
-rw-r--r--   1 BPXROOT  OMVSGRP      406 JUN 15 11:32 report.pty
#

Attempts at viewing the Report from Webcenter fail with the message
Information: There are currently no completed runs for this report. Please see your Report Administrator to schedule this report.

 

attempts to access the report via browser result in 

403 Forbidden
Forbidden to view URL:/hfs/usr/NetMaster/NMC2/CA/nmreporter/usr/output/EeOverview/CAM0001911f_22020615111817/report.html

 

Of note is that path  /hfs/usr/NetMaster/NMC2/CA/ is from the older, existing environment.
In the ReportCenter parameter group for this new LPAR they are pointing to /usr/lpp/net122/NMC2 for both code and report generation.

REPTEST shows no errors.

 

Environment

Release : 12.2

Component : NetMaster Network Management for TCP/IP

Cause

NMJAVA task was not updated

Resolution

Problem with JAVATASK JCL and paths defined in the ReportCenter parameter group.

1) JAVATASK running was the version used on the system from which everything had been copied, so was pointing to the wrong path.
   That explains why Webcenter displays for Reportcenter had the old path:

/usr/NetMaster/NMC2/CA/nm/reporter
 
 Follow these instructions to locate and implement the new JAVATASK JCL

2) REPORTCENTER parms group had also a wrong path. For unknown reason, a /CA/ was in the middle of that:

/usr/lpp/net122/NMC2/CA/nm/reporter, instead of:

/usr/lpp/net122/NMC2/nm/reporter