Using the Client tools to look at the Eurekify config file fails at Loading Roles Config

Products

• CA Identity Suite
• CA Identity Governance

Issue/Introduction

Progress log shows Eurekify - Load Config Roles fails. Would like instructions on how to recover so we can continue to load campaign data

Environment

Release : 14.3

Component : GovernanceMinder(Role & Compliance Manager)

Resolution

Found that some campaigns were updating the Eurekify data with blank emails when uploaded.

Manually updated the Eurekify data and then configured the CSV parameters to include the email attribute when uploaded