CA-7.710 - I/O ERROR IN SCR QUEUE or CA-7.710 - I/O ERROR IN DQT QUEUE in r12.0/12.1

Products

• CA 7 Workload Automation

Issue/Introduction

CA 7 r12.1 receiving error

CA-7.710 - I/O ERROR IN SCR QUEUE  and abends with U710.

CA-7.710 - I/O ERROR IN DQT QUEUE and abends with U710.

Environment

Release : 12.1

Component : CA 7

Resolution

Change the CA7ONL proc for the UCC7SCRQ and UCC7DQTQ dd 

//UCC7SCRQ DD  UNIT=VIO,SPACE=(TRK,(1000),,CONTIG),            
//             DCB=(DSORG=PSU,RECFM=F,LRECL=1024,BLKSIZE=1024) 
//UCC7DQTQ DD  UNIT=VIO,SPACE=(TRK,(1000),,CONTIG),            
//             DCB=(DSORG=PSU,RECFM=F,LRECL=1024,BLKSIZE=1024) 

If the abend continues, check for any DASD compaction that may be occurring.  Or allocate permanent datasets to volume that are not SMS managed  using the above dataset attributes.  Change the CA7ONL to the permanent dataset.

//UCC7SCRQ DD  DISP=SHR,DSN=your.SCRQ
//UCC7DQTQ DD  DISP=SHR,DSN=your.DQTQ