processd crashing causing OLB FT sync failures
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processd crashing causing OLB FT sync failures

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Article ID: 247737

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Updated On:

Products

CA Spectrum

Issue/Introduction

We saw alarms in OneClick that the Database Online Synchronization had failed.  There was no pertinent information contained within the $SPECROOT/SS/RCPD.OUT on either the primary or secondary SS.  Upon further investigation we could see in the linux var/log/messages that processd was crashing.

Environment

Release : 21.2

Component : Spectrum Core / SpectroSERVER

Cause

Memory allocation issue with processd.

Resolution

Resolved in patches Spectrum_21.02.08.PTF_21.2.815 and Spectrum_21.02.12.PTF_21.2.1201.  This fix is included in 22.2.1

Additional Information

DE537860