CA Risk Authentication startup error-- Cannot continue due to registerDBSequence failure

Products

• CA Risk Authentication

Issue/Introduction

I've problems with CA Risk startup, when I've tried to start CA RISK, the follow error appears:

Cannot continue due to registerDBSequence failure, SHUTTING DOWN

 

Environment

Release : 9.1

Component : RiskMinder(Arcot RiskFort)

Resolution

Best course of action to address this issue to Restore the database to an earlier time and services should start fine.

Please make sure that regular backups are taken for the DB and if needed an earlier copy can be used for restoration.