Form Recognition Not Indexing

Products

• Data Loss Prevention Core Package
• Data Loss Prevention Enforce

Issue/Introduction

After creating a zip containing single-page PDFs that comprise forms, the form recognition profile returns a "no valid forms in uploaded gallery" error.

Environment

Release : 15.7

Cause

Form recognition does not accept the extensions being in uppercase.

Resolution

Rename all the files in the zip to end with a lowercase extension (i.e. ".pdf" instead of ".PDF")