Web Services show as running, but nothing listening on port 9443

Products

• Autosys Workload Automation

Issue/Introduction

The Web Services show as running, but nothing is listening on port 9443. Seeing the following severe error message in the waae_webservices_wrapper.log file:

INFO   | jvm 1    | 2022/07/26 09:45:23 | 26-Jul-2022 09:45:23.170 SEVERE [WrapperStartStopAppMain] org.apache.catalina.util.LifecycleBase.handleSubClassException Failed to start component [Connector[AJP/1.3-8009]]
INFO   | jvm 1    | 2022/07/26 09:45:23 | org.apache.catalina.LifecycleException: Protocol handler start failed
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.connector.Connector.startInternal(Connector.java:1038)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.core.StandardService.startInternal(StandardService.java:438)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.core.StandardServer.startInternal(StandardServer.java:930)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.startup.Catalina.start(Catalina.java:633)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at java.lang.reflect.Method.invoke(Method.java:498)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:343)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:474)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at java.lang.reflect.Method.invoke(Method.java:498)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:429)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at java.lang.Thread.run(Thread.java:821)
INFO   | jvm 1    | 2022/07/26 09:45:23 | Caused by: java.lang.IllegalArgumentException: The AJP Connector is configured with secretRequired="true" but the secret attribute is either null or "". This combination is not valid.
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.coyote.ajp.AbstractAjpProtocol.start(AbstractAjpProtocol.java:264)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  at org.apache.catalina.connector.Connector.startInternal(Connector.java:1035)
INFO   | jvm 1    | 2022/07/26 09:45:23 |  ... 18 more

Environment

Release : 12.x

Component : Web Services

Resolution

Add secretRequired="false" to the following entry in $AUTOUSER/webserver/conf/server.xml:

<!-- Define an AJP 1.3 Connector on port 8009 -->
    <Connector port="8009" protocol="AJP/1.3" redirectPort="8443"/>

So it looks like the following:

<!-- Define an AJP 1.3 Connector on port 8009 -->
    <Connector port="8009" protocol="AJP/1.3" secretRequired="false" redirectPort="8443"/>

Then stop and restart the Web Services processes.