Error: "You may not have the appropriate permissions ..." when running the Resource Import Tool
search cancel

Error: "You may not have the appropriate permissions ..." when running the Resource Import Tool

book

Article ID: 247600

calendar_today

Updated On:

Products

Client Management Suite IT Management Suite

Issue/Introduction

When trying to run Resource Import Tool executable get a dialog box with error:

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

Environment

Release: 8.6

Cause

Permission to the ResourceImportTools.exe

Resolution

Change the effective permissions on the executable

  • From the ResourceImportTool.exe right click > properties 
  • Go to 'Security' tab
  • Click on Authenticated Users, Administrators, or add specified user and click on 'Edit' button
  • Add Full Control Permissions for the user or group
  • Click on 'OK'
  • Right click and run as 'Administrator' on the ResourceImportTool.exe