Procedure to install NSM Event Manager aside Autosys r12 on Red Hat 8

Products

• CA Workload Automation AE

Issue/Introduction

We have requirement to install NSM Event Manager aside Autosys r12 on a Red Hat 8 

Environment

Release : 12.0

Component :

Resolution

1. Prepare Autosys to enable Event Management support

1. Install Autosys r12 SP1 

2. Apply Cum2 patch 99111248 + patch 99111460 : Event Management Support for r12 SP1_Cum2

    or

    Apply Cum3 patch 99111412

3. Modify $AUTOUSER/config.$AUTOSERV and add following lines

#+----------
#
# Keyword: UnicenterEvents=<1|0>
#
# Specifies whether to forward  CA Workload Automation AE  messages
# to the Event Management console.
#
# Note:  Before  enabling  Unicenter  event  integration,  you must
#        install the Unicenter Event Agent on the Scheduler machine
#        (at a minimum).
#
# The valid values are as follows:
#
#    0 = Do not forward CA Workload Automation AE  messages  to the
#        Event Management console. This is the default.
#
#    1 = Forward CA Workload Automation  AE  messages  to the Event
#        Management console.
#
UnicenterEvents=1

     Save the file

2. Perform following checks of your Red Hat 8 environment

1. Install below RPMS:

yum install libstdc++*.i686
yum install libnsl*.i686
yum install ncurses*.i686
yum install libcrypt.so.1
yum install bzip2-libs*.i686
yum install glibc-*.i686
yum install bind-utils-32:9.11.20-5.el8.x86_64
yum install ed-1.14.2-4.el8.x86_64
yum install bc-1.07.1-5.el8.x86_64
yum install perl.x86_64    (note: perl 5.x is required on the machine)

2. Copy /usr/lib/libstdc++.so.5.0.7 from any existing RHEL7 machine to /usr/lib on the RHEL 8 machine and create link.

cd /usr/lib
ln -s libstdc++.so.5.0.7 libstdc++.so.5

3. Check if you already have an user defined called "postgres".

cat /etc/passwd | grep postgres

If "postgres" user exists, the installation will fail.
You will need to have an environment where no "postgres" has been installed.

If postgres has been uninstalled, but user "postgres" was left behind, delete the user using command "userdel".
Do not forget to delete the according group "postgres".

4. Check if your file system /tmp is mounted with EXEC option.

5. In certain Red Hat 8 environments, the chown32 api call might fail. 
    The installation will fail. Following lines in CACommonComponents logfile indicates the problem.

Installation product "ca-cs-utils-cmp", version "11.2.10057.100"
================================================================
++  Call script "check_csutils"
++  Script executed successfully
++  Installation component "utils_component, ENU"
SMX000016       Owner "root" or group "root" cannot be assigned to the file "/opt/CA/SharedComponents/pif_chown_ingres.sh".
Reason:         An unknown user or group identifier might have been  used to install a file.
Action:         Create the user or group account before installing the product.

    You can download following sample program "samplechown" and place it onto your RH8 under /tmp

cd /tmp
chmod a+x samplechown
touch /tmp/test_chown.txt
./samplechown /tmp/test_chown.txt

In normal situation, it will return

argv[1]=/tmp/test_chown.txt

If you get following output, then there is an issue with chown32 api call.

argv[1]=/tmp/test_chown.txt
chown: Bad address

In this case, you require a new ca-sm-installer. Please contact Broadcom Support to request new ca-sm-installer.
New instructions will be provided together with delivery of ca-sm-installer.

 

3. Install Event Manager

1. Download and mount  "11.3.6 SP8 CA Common Components (C3) DVD (=DVDCCUNLX1136S8E.iso)"

2. Run following command to start the installation of Event Management

./ccc_setup.sh