Error while downloading the package from package server: HTTP status 404: The requested URL does not exist on the server or the server is down (0x8FA10194)

Products

• IT Management Suite

Issue/Introduction

Packages exist on package server and status is ready but agents could not downloaded them.

Error in the agent:

Error downloading package: HTTP status 404: The requested URL does not exist on the server or the server is down (0x8FA10194).

When we click on the downlead link, it gives 404 Error

Environment

ITMS 8.x

Cause

When we tried to browse the 'Share' website in Package Server,  IIS> Default Web Site> Altiris> PS > Share >>Browse , it failed with the following error:

HTTP Error 404.7 - Not Found.

The request filtering module is configured to deny the file extension.

This issue is caused by having the "allowUnlisted" attribute set to "false" in the applicationHost.config file.  As per Microsoft, this attribute is set to "true" by default.

Resolution

Open the applicationHost.config file, which is located in the %windir%\System32\inetsrv\config\ directory, with a text editor.    

Locate the <requestFiltering> section, and change <fileExtensions allowUnlisted="false" applyToWebDAV="true"> to <fileExtensions allowUnlisted="true" applyToWebDAV="true">