API returns "Cleared Alert" when there was no Alert met

Products

• DX APM SaaS

Issue/Introduction

Using the DX Operational Intelligence Query API (https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-operational-intelligence-saas/SaaS/reference/DX-Operational-Intelligence-APIs/dx-operational-intelligence-query-apis.html)

Getting "Cleared Alert" notifications when there are reporting gaps when the previous alert status was normal. Prefer that the "Cleared Alert" notifications are only reported when the previous alert status was not normal, even if there is a reporting gap.

 

Environment

Release : SAAS

Component : CA DOI RESTMON

Resolution

Used the OI query, "oi/v2/aoanalytics/alarms/alarms_all/search?...", with Query param to filter only APM alarms: q=product:"Application Performance Management" AND doc_type_id:itoa_alarms_apm