After Migration from SAAS to OP, Clarity LDAP jobs are missing
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After Migration from SAAS to OP, Clarity LDAP jobs are missing

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Article ID: 247399

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Upon moving from SAAS to On Premise, both LDAP jobs are missing:

LDAP - Synchronize New and Changed Users

LDAP - Synchronize Obsolete Users

How can they be added back? 

Environment

Release : Any

Resolution

  • This is normal as SAAS environments will not have this job. 
  • If your jobs are missing you can go ahead and recreate them.

 

  1. Go to Administration - Reports and Jobs
  2. Create the job as follows:

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=e0TwOCHGcE8E0aQkokMjzg==

  • Job Definition Name LDAP - Synchronize New and Changed Users
  • Job Definition ID LDAP_Sync_New_Changed_Users
  • Executable name com.niku.security.directory.LDAPAddModifySyncAgent
  • No parameters
  • Incompatible to itself

 

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=5Isaie8U5W+Wo14eqOwaBg==

 

  • Job Definition Name LDAP - Synchronize Obsolete Users
  • Job Definition ID LDAP_Sync_Obsolete_Users
  • Executable Name com.niku.security.directory.LDAPDeleteSyncAgent
  • No parameters
  • Incompatible to itself

 

You can also try exporting the job by XOG from another, OP environment.

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