Configure alert for log failure

Products

• ISG Proxy
• ProxySG Software - SGOS
• Advanced Secure Gateway Software - ASG

Issue/Introduction

ProxySG must generate an alert to the console when a log processing failure is detected such as loss of communications with the Central Log Server or log records are no longer being sent.

Cause

Verify the Symantec ProxySG is configured to send alerts when event logging fails.

1. Log on to the Web Management Console.
2. Click Maintenance >> Events Logging.
3. Confirm that "Severe" is checked.
4. Select the "Mail" tab and confirm an email address of an administrator is entered.

Resolution

Configure the ProxySG to send notifications.

1. Log on to the Web Management Console.
2. Click Maintenance >> Events Logging.
3. Select "Severe".
4. Select the "Mail" tab and enter the email address to receive the email alert.
5. Click "Apply".