Proxy Agent Jobs stuck on running state

Products

• Workload Automation Agent

Issue/Introduction

Experiencing an issue related to our Proxy Jobs where they are running longer than expected. This is causing delays in our batch processing.

Environment

Release : 12.0

Component : Workload Automation Agent for Remote Execution

OS: HP-UX

Resolution

This could be related to bug in HP-UX.

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c01640812

If after you've validated issue with HP-UX, you continue to face this problem, open a case with Broadcom Support for further assistance. Be sure to compress and attach the agent logs to case for review.