R12 Windows Agent not installing by using silent installer

Products

• CA Workload Automation AE

Issue/Introduction

When attempted to install the r12 autosys agent using silent installer on a Windows machine,it failed with the following error.

 

Exit Code: 1

C:\Windows\TEMP\I1658370284\Windows>cd /d "C:\Program Files\CA\WA Agent\SystemAgent\WA_AGENT" 

C:\Program Files\CA\WA Agent\SystemAgent\WA_AGENT>".\jre\bin\java" -jar generator.jar installerData.properties 
Generating security.txt file
Generating security.txt file
Generating keygen.bat file
Generating ftpusrcfg.bat file
Generating password.bat file
Generating C:\Program Files\CA\WA Agent\SystemAgent\WA_AGENT\Profiles\WAAE.txt file
:Unexpected error occurred during file generation:
   Exception: com.ca.generator.GenUtilityValidationException: SECURITY_LEVEL variable cannot be unspecified.
 at com.ca.generator.AgentData.validateWithException(AgentData.java:490)
 at com.ca.generator.AgentData.getSecurityLevel(AgentData.java:678)
 at com.ca.generator.AgentparmGenerator.genSecuritySection(AgentparmGenerator.java:154)
 at com.ca.generator.AgentparmGenerator.genAgentparm(AgentparmGenerator.java:25)
 at com.ca.generator.GenerateFiles.generateAgentparmTxt(GenerateFiles.java:202)
 at com.ca.generator.GenerateFiles.generateAll(GenerateFiles.java:163)
 at com.ca.generator.GenerateFilesDriver.main(GenerateFilesDriver.java:30)

                          Status: FATAL ERROR
                          Additional Notes: FATAL ERROR - "Post-Install: Generation of additional files failed"

 

Environment

Release: R12

Component: CA Workload Automation System Agent 

Cause

Configuration

Resolution

When you are using a system agent installer. The system agent installer does not support the recording capabilities of InstallAnywhere. You must use the file which is located on the system agent media.

This is documented in the agent documentation as well.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-system-agent/12-0/installing-and-upgrading/install-or-upgrade-ca-workload-automation-system-agent/install-or-upgrade-the-agent-using-a-silent-installer.html

 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/workload-automation-system-agent/12-0/installing-and-upgrading/install-or-upgrade-ca-workload-automation-system-agent/install-or-upgrade-the-agent-using-a-silent-installer.html