One of our processes is failing when attempting to create new project
search cancel

One of our processes is failing when attempting to create new project

book

Article ID: 247226

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

We have a process to create a project from a custom object based on a few fields. It worked before and did not make any changes to it. But now it is not working as expected.

Environment

Release : 15.9.2

Component : Clarity Process Management

Cause

<XOGOutput xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:noNamespaceSchemaLocation="../xsd/status.xsd">
  <Object type="project"/>
  <Status elapsedTime="4.422 seconds" state="FAILURE"/>
  <Statistics failureRecords="1" insertedRecords="0" totalNumberOfRecords="1" updatedRecords="0"/>
  <Records>
    <Record>
      <KeyInformation>
        <column name="ID">5006000</column>
        <column name="name">A1 Test</column>
        <column name="UNIQUE_NAME">a1test_md</column>
      </KeyInformation>
      <ErrorInformation>
        <Severity>ERROR</Severity>
        <Description>Project Object update failed</Description>
        <Exception><![CDATA[CMN-0009: Attribute 'static mvl' has invalid Lookup Value 'one']]></Exception>
      </ErrorInformation>
    </Record>
  </Records>
</XOGOutput>

Resolution

One of the custom attribute lookup value was inactivated causing a failure to create project via XOG.