How to define a Process Step Elapsed in minutes

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

There will be instances that you would like the process step to wait for less than a day. Is it possible to set it to less than a day like in hours or minutes?

Resolution

Currently, the value can only be put in days. If you want to specify the Process Step Elapsed to less than a day you will have to input a decimal number.

NOTE: Do not use 'equal' symbol ; use 'greater than or equal to' symbol instead as a 'best practice' to ensure the condition is started after the amount of time elapses.

A condition to start after one day has elapsed:

For one day, set the condition as  "process.testing.days_elapsed >= 1"

A condition to start after 6 hours have elapsed:

To input hours, divide the hours by 24 to represent a fraction of 1 day in hours.
Example: For 6 hours (6 / 24) process.testing.days_elapsed >= 0.25

A condition to start after 18 minutes have elapsed:

To input minutes divide the minutes by (24 x 60) to represent a fraction of 1 day in minutes.
Example:  For 18 minutes [18 / (24 x 60)] process.testing.days_elapsed >= 0.0125

Additional Information

Please also see:

Process does not advance if "Days Elapsed Since Step Began" or "Days Elapsed Since Process Began" is used as the step condition