Modern Timesheets: Copy From Previous Timesheet Not Copying Expected Project Task

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Users are not able to copy over a particular investment task that is open for time entry.

 

Environment

Release : 16.0.2

 

Cause

1. Run the following query to check if the task sequence is corrupted.

select * from prtask where prprojectid = xxxxx

where xxxxxx  is the project where the task is not appearing during timesheet population.

Review the field(prwbslevel) to see if the level matches the UI.

2. Check if sibling task has prwbslevel=0 and is a summary task. If so, it has to be 'Open for time entry'

 

Resolution

If the field(prwbslevel) does not match the UI,
run the stored procedure (PRJ_WBS_UPDATE_SP with the internal projectid) to correct the corrupted task sequence relationship.

PRJ_WBS_UPDATE_SP(5xxxxxx)

Make sure summary task is 'Open for time entry'