Clarity PPM Road Maps cannot be seen - Invalid lookup type: VISUAL_WIDGET_CONFIG_PARENT_OBJ

Products

• Clarity PPM On Premise

Issue/Introduction

When I click on a RoadMap I can no see its details or information.

Log information: app.log says:

WARN  2022-06-06 18:07:13,768 [http-nio-80-exec-6] nde.lookup (clarity:admin:10732019__16EB7E8D-76BE-4719-A949-1399E6EACDDE:PPM_REST_API) Could not load lookup of typeVISUAL_WIDGETS_LOOKUP

ERROR 2022-06-06 18:07:13,772 [http-nio-80-exec-6] lookup.LookupControllerImpl (clarity:admin:10732019__16EB7E8D-76BE-4719-A949-1399E6EACDDE:PPM_REST_API) Lookup: VISUAL_WIDGETS_LOOKUP doesn't exist

ERROR 2022-06-06 18:07:13,779 [http-nio-80-exec-6] lookup.LookupTypeCache (clarity:admin:10732019__16EB7E8D-76BE-4719-A949-1399E6EACDDE:PPM_REST_API) Invalid lookup type: VISUAL_WIDGET_CONFIG_PARENT_OBJ

ERROR 2022-06-06 18:07:13,779 [http-nio-80-exec-6] lookup.LookupControllerImpl (clarity:admin:10732019__16EB7E8D-76BE-4719-A949-1399E6EACDDE:PPM_REST_API) Lookup: VISUAL_WIDGET_CONFIG_PARENT_OBJ doesn't exist

ERROR 2022-06-06 18:07:13,785 [http-nio-80-exec-6] lookup.LookupTypeCache (clarity:admin:10732019__16EB7E8D-76BE-4719-A949-1399E6EACDDE:PPM_REST_API) Invalid lookup type: VISUAL_WIDGETS_LOOKUP

WARN  2022-06-06 18:07:14,340 [http-nio-80-exec-7] nde.lookup (clarity:admin:10732019__16EB7E8D-76BE-4719-A949-1399E6EACDDE:PPM_REST_API) Could not load lookup of typeVISUAL_WIDGETS_LOOKUP

 

 

 

Environment

Release : 16.0.1

Component : Clarity Roadmaps

Resolution

This was the result of a failed upgrade.

Redoing the upgrade resolved the issue