Change RC Abnormal Disconnection Options for Agents
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Change RC Abnormal Disconnection Options for Agents


Article ID: 246898


Updated On:


CA Client Automation - IT Client Manager CA Client Automation


Checking properties or Remote Control Host (right-click on Systray), the option "On abnormal disconnection" can't be changed:

How the values of Abnormal Disconnection option can be modified?


Client Automation - 14.x


This setting is managed by a policy under: DSM -> Remote Control -> Host -> General -> Abnormal disconnection action

As a way to keep track on changes made in the Configuration Policies, it's always recommended to create a new policy instead of changing the Default Computer Policy. Once the new policy is created, this can be applied to single computer or a group.