PDBS Folder not appearing in APM for Oracle DB

Products

• CA Application Performance Management SaaS

Issue/Introduction

We have installed Oracle Extension to monitor PDBS. Though we're getting counts of PDBS under metric "No. of PDBS". But PDBS folder is not getting created in Host hierarchy. 

We have checked the names of PDBS in bundle.properties which seems correct to us. 

It is the 1^st time we are implementing it. Document shows this feature and we are seeing one metric only which is evidence it is partially working.

 

Here is the link:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/infrastructure-agent/oracle-database-monitoring/Oracle-Database-Multitenant.html

 

Environment

Release : SAAS

Component : Integration with APM

Resolution

Apparently there is a wrong version property:

[ERROR] [IntroscopeAgent.DBMonitor] Wrong value given for the property - version for the profile - ORACLE_DB:sv85186:CDAT1901:1534
 

And the version property configured:

[INFO] [IntroscopeAgent.InfrastructureAgent] introscope.agent.dbmonitor.oracle.profiles.db1.version = Bn$dCvHWqahc728T
 

This looks strange, like an encrypted password string?

Supposedly it's empty by default or can be something like:

# introscope.agent.dbmonitor.oracle.profiles.db1.version=CDB (or) 
#introscope.agent.dbmonitor.oracle.profiles.db1.version=CDB,schema

Solution:

We are now seeing PDBS folder after the below change

version=cdb,schema   changed to   version=cdb

 

Additional Information

Debugging technique :

Try with blank parameter

introscope.agent.dbmonitor.oracle.profiles.cdpams00.pdbs=