Unable to start ANAYTICS-BACKEND | No associated window

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

Starting analytics backend via Service Manager Dialog creates the following error messages:

U00022005 ... with command line  'C:\Program Files\Java\jre1.8.0_221\bin\java.exe -Xmx2g -Xms512m -XX:UseG1GC -jar analytics-backend.jar'.
U00022023 No associated window can be found for process 'ANALYTICS-BACKEND'.
U00022022 Process 'ANALYTICS-BACKEND' ended, exit code='1'.

Environment

Release : 2.3.x, 21.0.x

Component : ANALYTICS ON PREMISE

Cause

Configuration.

Resolution

The start command had some typos (.exe used, no + before UseG1GC):

 Before:

C:\Program Files\Java\jre1.8.0_221\bin\java.exe -Xmx2g -Xms512m -XX:UseG1GC -jar analytics-backend.jar

After:

C:\Program Files\Java\jre1.8.0_221\bin\java -jar -Xms512m -Xmx2g -XX:+UseG1GC analytics-backend.jar