How to increase the default timeout for reports?

Products

• Client Management Suite

Issue/Introduction

Reports are timing out at 10 minutes. 

How to increase this timeout to run reports which need more than 10 minutes to run?

Environment

Release : 8.x

Resolution

Change the timeout in core settings:

•  settings> Notification Server> Core Settings and search for ReportingCommandTimeout.

The default value is 600 seconds.

Additional Information

If increasing the 'ReportingCommandTimeout' doesn't work, try the following steps:

• Get a back up of Web.Config file located in C:\Program Files\Altiris\Reporting\Web
• Open the Web,config using notepad and increase the 'httpRuntime executionTimeout'. Default value is 600