How to increase the default timeout for reports?
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How to increase the default timeout for reports?

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Article ID: 246828

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Updated On:

Products

Client Management Suite

Issue/Introduction

Reports are timing out at 10 minutes. 

How to increase this timeout to run reports which need more than 10 minutes to run?

Environment

Release : 8.x

Resolution

Change the timeout in core settings:

  •  settings> Notification Server> Core Settings and search for ReportingCommandTimeout.

The default value is 600 seconds.

Additional Information

If increasing the 'ReportingCommandTimeout' doesn't work, try the following steps:

  • Get a back up of Web.Config file located in C:\Program Files\Altiris\Reporting\Web
  • Open the Web,config using notepad and increase the 'httpRuntime executionTimeout'. Default value is 600