Error ssl_server_cert_revoked when user access a website
Article ID: 246820
Updated On:
Products
Cloud Secure Web Gateway - Cloud SWG
Issue/Introduction
Users are unable to access a specific website. The Cloud SWG (formally WSS) proxy is showing an error message: ssl_server_cert_revoked.
503 - Revoked SSL Server Certificate
Environment
Cloud SWG (formally WSS)
Cause
A website presents a revoked certificate to the proxy or a configuration error has occurred.
Resolution
Add the domain to the SSL exemption list in the WSS portal and/or contact the website administrator to replace the SSL certificate on the server.
Additional Information
External tool to use when inspecting a website's SSL certificate:
- https://www.ssllabs.com/ssltest/analyze.html?d=
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