Add to Filter function option page fails to open
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Add to Filter function option page fails to open

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Article ID: 246802

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Updated On:

Products

IT Management Suite Asset Management Solution

Issue/Introduction

When right-click on computers in reports and choose 'Add To Filter', it fails:

 

Compliance Summary Report> Right Click on a computer in the report and choose 'Add To Filter'

Environment

Release: 8.x

Cause

Add to Filter function is part of the Asset Management Suite. 

Asset management was previously installed when the customer had a hierarchy in place. After migrating to one NS and removing the hierarchy Asset Management Suite was not installed.

Resolution

 

Install Asset Management solution on Notification Server.