How to delete CA Service Catalog SLA

Products

• CA Service Management - Service Desk Manager

Issue/Introduction

I created Offering's SLA in Service Catalog and I'd like to remove it, but I can't delete from offering.

Please share me how to delete offering's SLA.

 

Environment

Release : 17.3

Component : Catalog - Service Builder

Resolution

# If the Service offering is not used to create a Service request then attached sla can be deleted. 
# If Service requested is created with such service offering then deletion of SLA is not possible.