Automation Point - MSF Link to Automation Point failing
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Automation Point - MSF Link to Automation Point failing

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Article ID: 246686

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Updated On:

Products

Automation Point OPS/MVS Event Management & Automation

Issue/Introduction

OPSMVS MSF Links failing.

Attempted Fix Actions:

  • Recycled CCI Remote
  • Rebooted Server
  • Deleted/redefined MSF Links in OPSMVS

Environment

Automation Point

OPS/MVS

 

Resolution

Use the following DOS commands to investigate connectivity issues:

CCII

It should show something like this:

C:\Users\Administrator>ccii
Oid(MXXTEST000600,OPS/MVS.MXXTEST6    ) Did( , )  type(L)
Oid(VOLSER,W410_SPAWN_SERVER   ) Did( , )  type(R)
Oid(VOLSER,MVS_START_SERVER    ) Did( , )  type(R)
Oid(VOLSER,OPS/MVS.NAME      ) Did( , )  type(R)
Oid(VOLSER,XSDS0980GSVXXE38    ) Did( , )  type(R)
Oid(A11SENF,MIMQUERY/MIMI       ) Did( , )  type(R)

Type(L) is the local machine, mostly shown..
Type(R) are the remote machines discovered by CCI and they are in the CCIRMTD.RC specified.
If it's connected properly you also see the OPS/MVS type of connection and to what SSID xxxxE0 of OPS/MVS

you also see something similar to: 

RMTCNTRL STATUS

C:\Users\Administrator>rmtcntrl status
SUCCESS: information returned
Sysid                       State                     Last Send Time          Last Receive Time
--------------------------|---------------------|------------------------------|------------------------------
MXXTEST000600   ACTIVE
A11SENF                ACTIVE                Jul-26-2022 10:38:22 Jul-26-2022 10:38:23
VOL8                       ACTIVE                Jul-26-2022 10:38:27 Jul-26-2022 10:38:27

 

In this case the CCIRMTD.RC file showed:

LOCAL = IPA.NNN.NNN.NNN APPSPRI 32768 startup 
REMOTE = XXXXXXX.nnnnn.com TEC2 32768 STARTUP PORT=pppp
REMOTE = XXXXXXX0 SYSB 32768 STARTUP PORT=pppp 
REMOTE = XXXXXX4 SYSE 32768 STARTUP PORT=pppp 
REMOTE = XXXXXX3 SYS1 32768 STARTUP PORT=pppp
......

 

In the above case, the following needed to be added to all of the remote statements:

          HEARTBEAT=YES RETRY=-1 

An additional recommendation is to use the entire IP host names as the first parameter at the REMOTE statement, which helps to avoid connectivity issues.