Owner Password with '#' character does not allowed by autosys: Owner attribute error. The user name or password is incorrect.
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Owner Password with '#' character does not allowed by autosys: Owner attribute error. The user name or password is incorrect.

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Article ID: 246661

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Updated On:

Products

Autosys Workload Automation

Issue/Introduction

We have a new Windows user and he entered his "owners" credentials via autosys_secure but his jobs are failing with:

Owner attribute error. The user name or password is incorrect.

password for owner included with #: "pass#word"  

Note: "pass#word" is just an example

Can confirm that the password is correct as the user can log into the server with the credentials.

Can confirm that the password entered into autosys_secure is correct, as we managed to update it several times.

Can confirm that the user/owner has all needed access to the server.

I have tried to:

escape the #      \#
enclose the PW in 'xxxxxxx'   or  "xxxxxx"

but still the job fail with the same error

All did not work

Environment

Release : 11.3.6 SP8, R12

Component : Workload Automation Autosys

Resolution

When '#' or any wild character does not work kindly use below method:

Please ensure to add the password in this way below :

As Example:

\"pass#word\"