Cloud Workload Protection portal shows old Virus definition version in console while it's up to date on the Windows instance

Products

• Cloud Workload Protection

Issue/Introduction

Virus definitions are updated on agent client machine as usual however the virus definition version shows outdated in Cloud Workload Protection (CWP) console.

If the agent is rebooted or if smc restart is done, the virus definition version is updated in CWP console.

 

Cause

This issue is caused due to incorrect handling of update callbacks which resulted in the malware protection opstate update delays

Resolution

This issue is fixed in Windows SEP 14.3 RU5 version

Additional Information

Reference JIRA : https://bsg-jira.broadcom.net/browse/CRE-10413