Maximum email alert threshold reached

Products

• CASB Gateway Advanced
• CASB Security Advanced
• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Once 50 emails have been sent regarding policy violations an email is sent about threshold being met.

Additional questions:

• Can the email threshold be increased?
• If not, do you plan to change this in the future?

Resolution

• The email limit is per recipient email address per tenant per day across all policies. It is not per-policy.
• The threshold cannot be increased
• There is currently no plan to change the current threshold of 50 emails

 

 

Additional Information

For documentation regarding the threshold see the note in step one of the following tech doc.

Defining policy responses