Not able to start CA7 services after installation of UJMA agent on RHEL server

Products

• CA 7 Workload Automation
• Unicenter Job Management Option

Issue/Introduction

After installing the UUJMA  agent on RHEL server with OS " Red Hat Enterprise Linux Server release 7.9 (Maipo), we receive the below error message.

 

[root@machine name]# unistart all
/opt/CA/SharedComponents/ccs/cci/bin/caiccid: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
Executed CA-cci start............................................FAIL 127
Skipping CA-UnicenterNSM
Skipping CA-CCS
Skipping CA-em
Skipping CA-sche
Skipping CA-cauwvdmn
[root@machine name]#

 

 

[root@machine name]# univer
CA Common Services 11.2 SP2 CUM1
Unicenter UJMA 11.2 SP2 CUM1

 

Resolution

Need to run a yum install on libstdc++.so.5