When integrating OI with Spectrum OneClick, OneClick hangs after about 10 minutes.
Article ID: 246526
Updated On:
Products
Issue/Introduction
When integrating OI with Spectrum OneClick, OneClick hangs after about 10 minutes.
Environment
Release : 21.2
Component : Spectrum Integrations
Cause
The main root cause for this instance is the number of alarms causing a performance issue.
Resolution
For this particular instance, the following was done to resolve the issue.
One the OneClick side:
- Increase the ram on the OneClick system to 152 GB
- Increase the Web Server memory to 128 GB
- Set the ThreadPoolSize parameter in the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file to a value of 2
- Restart tomcat
One the Spectrum Data Publisher side:
- Set the HttpReadTimeOut parameter in the ConnectorConfig.xml file to 240
- Set the pull-interval parameter in the AlarmSubscriptionPayload.xml file to 900000
- Restart the Spectrum Data Publisher
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