Can't login with LDAP after upgrade to 21.2.12

Products

• CA Performance Management

Issue/Introduction

Get this error when choosing the Test LDAP option in SsoConfig.

Could not obtain a DirectoryContext.
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090439, comment: AcceptSecurityContext error, data 52e, v4563]
Logon failure: unknown user name or bad password.
Bind to the directory failed.

 

This error is seen when testing LDAP in SsoConfig

 

 

Environment

Dx NetOps Performance Management any version

Resolution

After setting the 'Connection User' under 'LDAP Authentication' to {0}@domain.com, and then testing LDAP authentication worked as expected