After configuring the custom certificate, service failed to start with below error messages in c2ow.log file:
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INFO | jvm 1 | 2022/07/07 08:15:40 | 2022-07-07 08:15:40,620 ERROR [org.apache.coyote.http11.Http11Protocol] Error initializing endpoint
INFO | jvm 1 | 2022/07/07 08:15:40 | java.io.IOException: Alias name automation does not identify a key entry
INFO | jvm 1 | 2022/07/07 08:15:40 | 2022-07-07 08:15:40,622 ERROR [org.jboss.kernel.plugins.dependency.AbstractKernelController] Error installing to Start: name=WebServer state=Create
INFO | jvm 1 | 2022/07/07 08:15:40 | LifecycleException: Protocol handler initialization failed: java.io.IOException: Alias name automation does not identify a key entry
INFO | jvm 1 | 2022/07/07 08:15:51 | DEPLOYMENTS IN ERROR:
INFO | jvm 1 | 2022/07/07 08:15:51 | Deployment "WebServer" is in error due to the following reason(s): LifecycleException: Protocol handler initialization failed: java.io.IOException: Alias name automation does not identify a key entry
INFO | jvm 1 | 2022/07/07 08:24:37 | Shutdown complete
INFO | jvm 1 | 2022/07/07 08:24:37 | Halting VM
STATUS | wrapper | 2022/07/07 08:24:38 | <-- Wrapper Stopped
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Release : 4.3.X
Component : Process Automation
The parameter "itpam.web.keystorealias" in OasisConfig.properties file is not having the same value (alias name) that is configured with the Keystore.