IWS Scheduler "JAWS is not able to use the primary connection with these settings" when trying to update or add an IWS scheduler

Products

• Automation Analytics & Intelligence

Issue/Introduction

IWS Scheduler "JAWS is not able to use the primary connection with these settings" when trying to update or add an IWS scheduler.

Environment

Release : 6.4.2-2

Component : AUTOMIC AUTOMATION INTELLIGENCE INTEGRATION IWS DISTRIBUTED

Resolution

You won't be able to make the scheduler changes or add a scheduler, until the IWS files are on the current IWS connector server in the directory specified in the scheduler configuration and the IWS connector process needs to be running on the port specified in the server.xml, default is 8080.

• Verify the IWS files are in the "Definition Path" and "Event Path" defined in the scheduler configuration.
• Verify the port configured in the <Install Dir>/conf/server.xml for tomcat and verify that matches what is configured in the Edit/New Scheduler window below.
• Verify the tomcat process that runs the IWS Collector is running by running "ps -eaf | grep jboss"
• Verify the Date/Time format matches the  naming convention on the files.

 

Once you verify all of the above are correct, the "Test Connection" should work and allow you either add or update the IWS Scheduler.