Greek Letters font is appearing big in 17.x versions
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Greek Letters font is appearing big in 17.x versions

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Article ID: 246329

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

Issue:

Greek characters are displaying bigger and bold as compared to English characters.

Steps:

-> Create a KB or any ticket with Greek letters and save.

-> They appear in bold and big than compared to English characters:

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=LJKwmzWNuOBmonMz0zbRgg==

https://api-broadcom-ca.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=BIs2XiR7n/lc24Tten3yRQ==

Environment

Release : 17.3

Component : SDM - Other

Resolution

SE has updated via the defect DE65458 that in analyst_styles.css file search for below line:

A.record{COLOR:#0645AD!important;FONT-FAMILY:CA Sans-Regular,verdana,Arial,Helvetica,sans-serif;FONT-WEIGHT:normal;TEXT-ALIGN:left;TEXT-DECORATION:none;}

change it to

A.record{COLOR:#0645AD!important;FONT-FAMILY:verdana,Arial,Helvetica,sans-serif;FONT-WEIGHT:normal;TEXT-ALIGN:left;TEXT-DECORATION:none;}

Do a pdm_webcache -H.