DX Netops Mediation Manager (CAMM) Admin Web page inaccessible after installation

Products

• DX NetOps
• CA Mediation Manager

Issue/Introduction

After installing CA Mediation manager on a new machine, the Admin site URL is inaccessible:

http://<CAMM_HOST>:8880/tim-web/login.htm

The services for MC and LC are not shown in systemctl command.

The installation for RHEL 8 OS followed the guidance in:

TechDocs : DX NetOps Mediation Manager 21.2 : Install

Environment

CAMM Release : 21.2
Component : DX NetOps Mediation Manager General

Resolution

To start CAMM, run the startall script found under:

$CAMM_HOME/tools/startall

You should see something similar to:

/Applications/CAMM/tools % ./startall 

INFO: Starting GE_moh at port 29560

INFO: Starting MC at port 29599

INFO: Starting LC at port 29598

INFO: Starting WEB at port 8880

Tomcat started.

INFO: Starting AD at port 29570

Then, if you still cannot reach the CAMM Admin page, check if the port (8880) is running using netstat:

netstat -apn | grep 8880

Then check if you have a firewall running on this machine and if so, add the 8880 port to allow traffic. For example on Red Hat Linux 7/8:

firewall-cmd --zone=public --add-port=8880/tcp --permanent

Then

firewall-cmd --reload

This should open the port on the firewall and you should see the Admin login: