How to validate Stage Manager(arcotsm) is up and working fine

Products

• CA Strong Authentication
• CA Advanced Authentication
• CA Risk Authentication

Issue/Introduction

All of a sudden from today morning in our Stage environment on one of the State manager is down. We rebooted the box, and also restarted the services but no luck. 

How do we validate if the State Manager component is up?

Environment

Release : 9.1.x

• Component : Strong Authentication
• CA Adapter ( State Manager)

Resolution

Please follow the below steps to validate if the State Manager component is up and working fine.

• Access the State Manager URL http://<Host>:<Port>/arcotsm
• Click on create Token, Copy the value of the TokenID
• Input the Token ID value in Read Token part and click on Read Token.

If all of the above steps are working fine, we can safely say that the State Manager is up and working fine. Screen shots of the above steps are pasted below in order

 

Read Token:

Additional Information

Note->  If you run into Access Denied error message while accessing the State Manager URL, please go through this Article for Resolution.