CI Versioning not getting updated
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CI Versioning not getting updated

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Article ID: 246150

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

For any CI when you select any date in versioning tab to see the change logs, The “Version number” is same irrespective of which date we select. 

 

Environment

Release : 17.3

Component : SDM - Configuration Management (CMDB/Visualizer/Grloader)

Resolution

The version number tells us how many times the CI has been updated, for example in the above screenshot it's 6 which means, the CI had been updated 6 times. 
In order to know the changes that have been made, clicking on the Versioning tab, gives you all the information.