CallAPI not working after upgrade from 12.2 to 21.0.2 . U00003300 No servers are defined.

Products

• CA Automic One Automation

Issue/Introduction

CallAPI not working after upgrade from 12.2 to 21.0.2 . U00003300 No servers are defined.

[[email protected] bin]$ ./remote_activate.sh jobs.sfi.ls
20220717/063409.313 - U03000000 Program 'UC4 Call Interface', version '21.0.2+build.22', change list '1642137645' started.
20220717/063409.313 - U03000017 Build Date: '2022-01-14', '05:24:52'
20220717/063409.314 - U00003300 No servers are defined
20220717/063409.314 - U03000002 Program 'UC4 Call Interface' version '21.0.2+build.22' ended abnormally.
[[email protected] bin]$

Resolution

Make sure you have correct information in [ CP_LIST ] and User section in ucxblx6c.ini .

; user: Login specifications: Name of the user
;
user=

[CP_LIST]
; 
; 2217: Default port number maps to example host
;
2217=

Add the correct information and restart the agent.