PAM-CMN-1214: CA PAM license is invalid and access services are now disabled. Please contact your CA Account Representative.

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Client getting the following error

PAM-CMN-1214: CA PAM license is invalid and access services are now disabled. Please contact your CA Account Representative.

and therefore cannot use any access methods for any server

 

Environment

Release : 3.4.x, 4.0.x, 4.1.x

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

The following ways to get an A2A Devices into PAM is through: 

• Manually through the UI
• Installing A2A Agent and pointing it to a PAM Appliance
• Via our:

  POST /api.php/v1/devices.json

They all prevent you from exceeding the limit (even in PAM 3.4.3) with the error message:

PAM-CMN-0371: Configuring device <hostname> as a A2A device will exceed the number of licensed A2A devices.

The only potential of causing this solution is XSIE -> which is delivered and supported by the Field.