Task disappears when creating with Columns '-- None --'
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Task disappears when creating with Columns '-- None --'

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Article ID: 246052

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When a new task is created from the Board view with the Columns value selected to '-- None --', the task disappears and it is not created.

Steps to Reproduce:

  1. Create a new project in the Modern UX.
  2. Open the Tasks Board view.
  3. In the View Options, configure Columns to '-- None --'.
  4. Click on the '+' icon to create a new task.
  5. A new task with yellow background (unsaved) is shown. Fill in all the mandatory details in the Details tab and click away of the Details tab to save the task.

Expected Results: The task is created.

Actual Results: The task disappears and it is not created. The '+' icon stops working (even with other View Options Columns configuration until the page is refreshed.

Environment

Release : 16.0.2

Component : Clarity MUX UI Usability

Cause

This issue has been reported as DE65941.

Resolution

Workaround: Change the View Options COLUMNS to use a static lookup type of picklist and create tasks in columns from the picklist. Alternatively, go to the Tasks Timeline or Grid to create new tasks. 

This issue is fixed in Clarity 16.1.0.