Internal error when attaching files on MUX's Task List

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

DESCRIPTION FOR RELEASE NOTES:

SUMMARY: Unable to Attach From Tasks Module

In the MUX, when going to the Tasks module, a file cannot be attached through the Task List

STEPS TO REPRODUCE: 

1. Create an attribute in the Task Object that is an "Attachment" Data Type. Assign an API Attribute ID to the attribute so it can be used in the MUX.
2. Log into the MUX, on the left side click the icon to open up the "Tasks"
3. Add the new attribute to display in the Columns list
4. Attempt to attach a file through the list.
Expected Results: 

The attachment should attach

Actual Results:

The attachment fails with error like:
API-1019: Could not process the request due to internal error.

Alternative errors may be possible as well

Environment

Release : 16.0.2

Component : Clarity MUX UI Usability

Resolution

This is resolved in the upcoming 16.1.0 and was associated to DE65931.

Workaround - Open the Project that has the Task associated to it. Go to the "Tasks" tab, add the attachments column to the grid, and you can attach the file here.