Can you please send the instructions for how to manually remove a device from PM.
I have looked and cannot find exactly what I am needing.
The device was deleted in our system but somehow remains active and showing in PM, and the user is wanting it to be taken out.
Device on CAPC but not in Monitored devices on the data aggregator
Device in /rest/devices but not in monitored devices
Data Aggregator device on the NetOps portal will not delete
Release : 20.2
Component : PM Web UI Administration/Configuration
This was an odd situation. The device was not in monitored devices but was in https://<DA_SYSTEM>:8582/rest/devices/ and the NetOps Portal as device contributed by the Data Aggregator.
To resolve we deleted the device using curl and ran a full synchronization of the data aggregator.
1. Get the localid (DA itemid) from mysql on the NetOps Portal.
mysql>select SourceID,ItemID,LocalID,ItemName from dst_device where ItemName="<DEVICE_NAME_FROM_PORTAL>"
2 Run on the DA command line a curl delete using the localid from the above mysql query.
curl -v -k -X DELETE -H "Content-Type: application/xml" https://127.0.0.1:8582/rest/devices/<LocalID>